FINAL PROGRAM

October 18th

OPENING CEREMONY (14.00 / 14.30)

• Opening speech – President of Portuguese Institute for Quality (Engº Jorge Marques dos Santos)

• Welcome message - Vice-President of the Board of Directors of the Univ. Portucalense (Prof. Doutor Jorge Reis Lima)

• Program in a nutshell – Program Chair (Prof. Doutor Fernando Brito e Abreu)

• Information regarding organization – Organizing Chair (Engº Jorge S. Coelho)

INVITED SPEAKER (14.30 / 15.00)

• IT1 – “Organisation Quality Maturity and Capability in Terms of the Approach to Self Assessment”

           Han Van Loon (SynSpace)

PARALLEL SESSIONS (15.00 / 16.30)

TS1.1 – Technical Session: “Software Product Quality” (Moderator: Luís Duarte, Portugamática)

• “Design by Contract: A Life-Cycle”, Ricardo Alves / Sérgio Bryton (FCT/UNL)

• “Domain Engineering in the Support of Increased Flexibility of Software Systems”, Alexandre Bragança (I2S Informática) / Ricardo Machado (Universidade do Minho)

TS1.2 – Technical Session: “Investment Impact on Organizational Quality of Service” (Moderator: Rodrigo Magalhães, SisConsult)

• “Technological Innovation and Quality in the Portuguese Banking Sector: Some Potential Strategic Hindrances in its Optimization”, Fernando Ferreira (Escola Superior de Tecnologia e Gestão de Beja) / António Freitas (Faculdade Social da Bahia)

• “Systems and Information Technologies Investment Evaluation in Public Administration”, António Serrano ( Universidade de Évora) / Carlos Silva, Catarina Chiolas, Eulália Martins, João Silveira, Luís Ranito, Manuela Leamaro, Maria José Ferreira (Instituto de Informática)

DS1 – Demonstration Session  (Coordinator: Óscar Cruz, SisConsult / CS03)

• SINFIC – “Gestão de Configurações: Abordagem da IBM / Rational”, David Lawrence (IBM / Rational), Paulo Figueiredo (SINFIC)

• Telelogic – “Contractual Quality Insurance via Automated Code Rules and Metrics”: Niklas Lagerblad

Coffee-break (16.30 / 17.00)

PARALLEL SESSIONS (17.00 / 18.30)

TS2 – Technical Session: “Organizational and Process Flexibility” (Moderator: Jorge S. Coelho, SisConsult)

• “Organizational Architecture and Quality Management Systems”, Armando Vieira, Lúcia Costa, Pedro Amaro, Luís Amorim, Paulo Nunes, Margarida Pina, Luis Miguel, Carla Pereira, Pedro Sousa (Link Consulting)

• “A Learning Support for the Definition of Process Flexibility”, Olga Jaufman, Tobias Haeberlein, Axel Dold (DaimlerChrysler), Kurt Schneider (University of Hannover), Nikolaus Kleiner, (University of Ulm)

PS1 – Panel: “What is the best Process Model for IT Management ?” (Moderator: Rafael Gomes, TMN)

• Members: Rui Bastos (Ernst & Young), Han Van Loon (SynSpace), Kevin Daily (QAI Europe)

DS2 – Demonstration Session  (Coordinator: António Neves, IPQ / CS03)

• Artemis International –  “Solução de IT Management”, Paulo Gomes

RECEPTION: Vinho Verde de Honra

October 19th

INVITED SPEAKER (09.00 / 09.30)

• IT2 – “Verification and Validation: Focus on Safety and Dependability”

           Patricia Rodriguez Dapena (European Organization for Quality - Software Group / SoftWcare)

PARALLEL SESSIONS (09.30 / 11.00)

TS3 – Technical Session: “Quality in the Web" (Moderator: Han Van Loon, SynSpace)

• “Quality Certification in Electronic Business”, João Esteves (EGP / Universidade do Porto),  Henriqueta Nóvoa (FE / Universidade do Porto)

• “Applying PQM to a Regional Portal”, Maria Ángeles Moraga, Coral Calero, Mario Piattini (Universidad de Castilla-La Mancha)

PS2 – Panel: “Qualidade de Serviço dos Operadores de Comunicações é Determinada pela Aposta Tecnológica?” (Moderator: Teresa Vazão, IST/UTL e INESC-ID)

• Members: Carla Lourenço (OniTelecom), Manuel Sequeira (TV Cabo) , Aline Cortês (EIC)

DS3 – Demonstration Session  (Coordinator: Victor Bello, SVDI / CS03)

• Artemis International –  “Solução de Corporate Governance”, Angel Garcia

• Telelogic –  “Application Life-Cycle Management: Assuring Quality from Requirements to Delivery”, Niklas Lagerblad

Coffee-break (11.00 / 11.30)

PARALLEL SESSIONS (11.30 / 13.00)

TS4 – Technical Session: “Software Process Improvement in Action” (Moderator: Paulo Gomes, Artemis International)

• “A Strategy for Software Process Improvement in Brazilian Companies”, Kival Weber, Arnaldo Ayala (SOFTEX), Ana Regina Rocha (COPPE/UFRJ), Ana Cristina Rouiller (UFLA), Adalberto Crespo, Ângela Alves (CenPRA)

• “The Capability Road Map - from Quality Management to Process Improvement”, Kevin Daily (QAI Europe), Luis Joaquim (Critical Software)

DS4 – Demonstration Session  (Coordinator: Cristina Figueiral, CERTIF / CS03)

• SINFIC – “Modelos de Melhoria de Software: CMMi - um Modelo, Duas Representações”, Isabel Ferreira

DS5 – Demonstration Session  (Coordinator: Rui Cordeiro, ANETIE / CS03)

• CS03 – “Informação sobre as actividades passadas e participação futura na CS03”, António Moitinho de Almeida (APQ) / Cândida Pires (IPQ)

LUNCH (13.00 / 14.30)

PARALEL SESSIONS (14.30 / 16.00)

TS5.1 – Technical Session: “Data and Information Quality and Complexity Evaluation” (Moderator: Miguel Goulão, FCT/UNL)

• “Detection and Resolution of Data Inconsistencies, and Data Integration”, Pilar Angeles, Lachlan Mackinnon (School of Mathematical and Computer Sciences, Heriot-Watt University)

• “Assessment and Improvement of Information Quality through Information Management Process Concept”, Ismael Caballero, Mario Piattini (Universidad de Castilla-La Mancha)

• “System for Analyzing the Complexity of XML Documents”, Ruben Costa, Ricardo Andrade (FCT/UNL)

TS5.2 – Technical Session: “Testing Automatization and Service Level” (Moderator: Fernanda Trigo, EDINFOR)

• “Techniques for the Construction of Automatic Functional Tests”, Simone Antunes Correia, Alberto Rodrigues Silva (Instituto Superior Tenneco / INESC-ID)

• “Automated Specification-based Testing of Interactive Components with AsmL”, Ana Paiva Pimenta, João Faria, Raul Vidal (Faculdade de Engenharia da Universidade do Porto)

• “Definition of SLAs for Software Test Processes: A Case Study in a System Test Integration Unit”, Rodrigo Santos, Sérgio Souza, Sinésio Lima, Káthia Oliveira, Rejane Figueiredo (Universidade Católica de Brasília)

DS6 – Demonstration Session  (Coordinator: João Nuno Oliveira, Universidade do Minho / CS03)

• Compuware – “Abordagem e Proposta Compuware para o Processo de Desenvolvimento”, Ricardo Fontes

Coffee-break (16.00 / 16.30)

PARALLEL SESSIONS (16.30 / 18.00)

TS6 – Technical Session: “Process Maturity Assessment for Small to Medium Organizations” (Moderator: Patricia Rodriguez Dapena, SoftWcare)

• “IT Maturity Models for Small to Medium Projects”, Fernando Simões, Pedro Sousa (Instituto Superior Técnico)

• “Towards Software Excellence – Informal Self-Assessment for Software Developers”, Kevin Daily (QAI Europe), Daniel Dresner (National Computing Centre - UK)

PS3 – Panel: “Que Qualidade na Gestão de Projectos?” (Moderator: Paulo Gomes, Artemis International Portugal)

• Members: Nuno Ponces de Carvalho (APOGEP), Fernanda Trigo (Edinfor/CASE-ACE), Alexandre Rodrigues (PMI Portuguese Chapter), Rui Porteiro (SINFIC)

DS7 – Demonstration Session  (Coordinator: Armando Custódio, HP / CS03)

• Indra cpc – “Web Information System”, Carlos Costa

CONFERENCE BANQUET

October 20th

INVITED SPEAKER (09.00 / 09.30)

• IT3 – "Good Practice, Best Practice and Standards"

            Kevin Daily (QAI Europe)

PARALLEL SESSIONS (09.30 / 11.00)

TS7 – Technical Session: “Dealing with the Risk” (Moderator: Rodrigo Magalhães, SisConsult)

• “Application of eSCM-SP V2 Model Level 2 Selected Practices within an Organ of the  Brazilian Federal Public Administration”, António Nascimento (Universidade Católica de Brasília), Claiton Knoth (Politec Informática Ltda), José Fagundes (Ministério do Planejamento Orçamento e Gestão)

• “Baselining Wireless Internet Service Development: An Experience Report”, Fabio Bella, Jürgen Münch, Alexis Ocampo (Fraunhofer IESE)

PS4 – Panel: “Onde Colocar as Equipas de Qualificação de Software?” (Moderator: Rafael Gomes, TMN)

• Members: Patrícia Rodriguez Dapena (SoftWCare), Fernanda Trigo (ACE/CASE), Diamantino Costa (Critical Software), Carlos Morais (Primavera Software), Carlos Piedade (CGD), Alfredo Veiga Simões (Millenniumbcp)

DS8 – Demonstration Session  (Coordinator: João Sabbo, Santander Totta e CS03)

• EDINFOR – “The Rule of Quality on Change Management of Utility Processes”, Paulo Barbosa

Coffee-break (11.00 / 11.30)

PARALLEL SESSIONS (11.30 / 13.00)

TS8 – Technical Session: “Software Process Modeling and Meta-modeling” (Moderator: Mário Romão, ISCTE)

• “Requirements for Flexible Software Development Processes within Large and Long Taking Projects”, Olga Jaufman, Axel Dold, Tobias Haeberlein, Claudia Schlumpberger, Michael Stupperich (DaimlerChrysler), Nikolaus Kleiner (Universität Ulm)

• “Information Systems Development Process Patterns”, Paula Martins (Universidade do Algarve / INESC-ID), Alberto Silva (Instituto Superior Técnico / INESC-ID)

DS9 – Demonstration Session  (Coordinator: João Gonçalves, IT-LOG / CS03)

• itSMF – “ITIL: The Place to Find the Best Practices in IT Services Management”, Júlio Moreno

• CS03 – “Informação sobre as actividades passadas e participação futura na CS03”, António Moitinho de Almeida (APQ) / Cândida Pires (IPQ)

DS10 – Demonstration Session  (Coordinator: Anabela Marques, WeDo Consulting / CS03)

• Computer Associates – “A Oferta da CA para a Melhoria da Qualidade nas TICs”, Eduardo Penedos

• APCER – “Sistemas de Gestão da Qualidade no Sector das Tecnologias de Informação e Comunicações - Certificação APCER”, Maria Segurado

CLOSING CEREMONY (13.00 / 13.30)

• Closing speech – Vice-Rector of the Universidade Portucalense (Prof. Doutor Paulo Gomes)

• Best paper award announcement – Organizing Co-Chair  (Dr. Óscar Cruz)

• Presentation of the conference conclusions – Vice-President of the Committee for Quality in ICTs (Drª Fernanda Trigo)

• Organizing committee acknowledgement and farewell to participants – President of the Committee for Quality in ICTs (Prof. Doutor Fernando Brito e Abreu)