5th International Conference on the Quality of Information and Communications Technology

Quality: the bridge to the future in ICT

Porto, Portugal. 18-20 October 2004




5th Conference for Quality in Information and Communications Technology

Call for Papers


We are seeking long and short papers both of a scientific nature and containing reports on experiences comming from the industry and services. Papers with the explicit purpose of promoting companies, services or products will not be accepted.

We encourage the authors of papers with a more scientific flavour to take into account the applicability of their work in a company environment and the experience reports from companies to have an adequate scientific framework.

Each paper will have a blind review from at least 3 members of the Programme Committee. The programme committee will decide upon accepting or rejecting each paper based on a set of objective criteria.

To ensure the Quality of a paper and thus maximize it's chances for approval, the paper should contain original work on a topic of interest to the conference's audience. In what concerns the paper's contents, the following suggestions are provided:

  • make your message clear;
  • state the methods used and why they were chosen;
  • identify the innovative or relevant aspects of your work;
  • be specific in what concerns the software systems which were built or used;
  • include references to published related work, including your own, clarifying the corresponding contributions and limitations
  • should the audience accept the message in your paper, what are the key recommendations that your paper is suggesting them to adopt?
  • what are the future directions of your work, based on what you have described in the paper?

To limit the risk of rejection, the authors have the possibility of sending an abstract (along with author's identification info), as well as a preliminary version of the paper, if they choose so, before submitting the full paper. Based on the abstract, the Programme Committee will make a judgement on whether or not the work falls into the scope of the conference. Although this early judgement is completely independent from the final paper's evaluation, we expect it to help authors limit the risk of rejection of their papers, in their complete versions.

The authors of the papers selected for publication and presentation will be provided with an author's kit, containing the comments of the programme committee to help them improving paper, along with all the necessary templates to produce the camera ready version of the paper that will be included on the conference proceedings (for long papers only). A CS03 copyright transfer form on the paper will also be provided to the authors, as usual in this sort of events.

The selected papers will be presented during QUATIC'2004 technical sessions by at least one of their authors.



To ensure a large dissemination of the selected papers, the conference proceedings will be assigned an ISBN. All the accepted long papers (and, possibly, a selection of the best short papers) will be published in the proceedings, as long as they are submitted with the correct format and before the camera ready paper submission deadline, and that at least one of the authors is registered to participate in the conference and present his paper. Both long and short papers which are selected for presentation will be published on the electronic version of the conference proceedings.

During the closing session of QUATIC'2004, awards will be given to the three best papers presented during the meeting.

The best long papers will also be considered for publication in a journal, to be announced by QUATIC's organizing committee.



The papers submitted to the programme committee may not have been previously published and their publication elsewhere may not be considered during the conference's review process. The submission of papers should be done electronically, using the PDF format.

A paper should contain:

  • title
  • name, affiliation and contacts of authors
  • abstract of 150-200 words
  • up to six keywords
  • conference topics that include the subject of the paper
  • no more than 2000 words (short papers) or 5000 words (long papers)
  • figures and charts, if appropriate
  • bibliography, with the corresponding references throughout the paper.

Submission address:

In due time, the web site will include information about the final format of the papers, so that they can be included in the conference proceedings.



Topics of interest include (but are not limited to):

  • A Area - Management perspective
  • B Area - Process perspective
  • C Area - Product perspective
  • D Area - User perspective
  • E Area - Contents perspective
  • F Area - Quality in the WWW
  • G Area - Quality in Education / Training
  • H Area - Standardization and Certification

Note: the following list contains topics of interest related with the above mentioned areas.

  • Quality alignment with business strategies and goals
  • Economics of quality: costs and savings
  • Quality and business intelligence
  • Quality deployment strategies
  • Critical success factors in quality improvement
  • Quality and legal issues
  • Expressing contractual quality clauses
  • Outsourcing of development, testing and/or maintenance
  • IT governance
  • Quality of service
  • Management of service level agreements
  • Telecommunications benchmarking
  • Reliability, safety and security issues
  • Interoperability and user friendliness
  • Total quality management
  • Process, product and services standardization and certification
  • Process modelling, applicability, deployment, assessment, and improvement
  • Lightweight methodologies
  • Quality of IT architecture
  • Requirements identification and system specification
  • Quality in component-based development
  • Quality in design
  • Product inspections, reviews and walkthroughs Testing techniques, strategies, tools, processes, standards and management
  • Problem and defect management
  • Configuration management
  • System extensibility: accommodating evolving requirements
  • Integrating new and legacy systems
  • Improving the quality of legacy systems
  • Product reengineering for quality improvement
  • Experimental software engineering
  • Developing or customizing quality models
  • Cost and schedule estimation
  • Product and process metrics
  • Forecasting quality characteristics
  • Data quality
  • Information quality: risk analysis, assessment and audit
  • Quality perception by customers
  • Maturity of IT usage
  • Human, cultural, professional and ethical issues of quality
  • Teaching quality

Official Languages :

Papers can be written in Portuguese, Spanish or English.

Important Dates :



18,19,20 October 2004 Conference
17 September 2004 Early registration / Final programme
10 September 2004 Camera-ready papers and tutorial slides
28 June 2004 Preliminary programme and call for participation
25 June 2004 Notification to authors of papers and tutorials, and proponents of demos and panels
11 June 2004 Submission deadline for papers, as well as for tutorials, panels and demos proposals




Last updated at 2004-10-08